# Frequently Asked

- [How to disable the shipping for digital product ?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-disable-the-shipping-for-digital-product.md)
- [How add CNAME records to verify your domain](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-add-cname-records-to-verify-your-domain.md)
- [How to make this app works with multilanguage?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-make-this-app-works-with-multilanguage.md): The app will automatically pick up the language of the customer and display the email contents in that language
- [How to change the design of the email?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-change-the-design-of-the-email.md)
- [How to temporarily disable our application](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-temporarily-disable-our-application.md)
- [How to zip files so people can download everything at once?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-zip-files-so-people-can-download-everything-at-once.md)
- [Why do my uploads keep failing ?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/why-do-my-uploads-keep-failing.md)
- [Why customers have an issue receiving their files through email?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/why-customers-have-an-issue-receiving-their-files-through-email.md)
- [How to test if my digital products are correctly set up?](https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked/how-to-test-if-my-digital-products-are-correctly-set-up.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.ldtsoft.work/ldt-digital-downloads/frequently-asked.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.