> For the complete documentation index, see [llms.txt](https://helpdesk.ldtsoft.work/ldt-digital-downloads/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.ldtsoft.work/ldt-digital-downloads/orders-and-delivery/what-you-can-do-on-an-order.md).

# What can I do on an order page?

What you can do from an order in LDT Digital Downloads — resend files, share a download link, limit access time, add a personalized file and manage license keys.

Open any order to resend a customer's files, share a download link, limit how long access lasts, add a personalized file and manage its license key.

### 1. Find the order

Go to **LDT Digital Downloads → Orders**. Search by order number, email or phone. The list already tells you the state of each order:

* **Downloads** — how many files the customer has downloaded.
* **Access** — `Enabled` or `Disabled`: whether the customer can download right now.
* **Detail** — opens the order.

![Orders in the sidebar with the order rows and the Downloads and Access columns](https://1863660695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6iG7j4lDhziM0FqdCCU8%2Fuploads%2Fgit-blob-37626d4c8ecf41e687cacfc886931a810961f101%2Forder-list-downloads-access.png?alt=media)

Already sold before installing the app? Use **Import past orders** on the same page.

### 2. Work on the order

The order page is split into cards:

* **Information** — when the last delivery email was sent, its delivery status, and total downloads/views for the order.
* **Customer Information** — who receives the files.
* **Items** — the digital content attached to each line item, plus **Add personalized file** and **Custom expired date**.
* **License key(s)** — the key assigned to this order, with **Unlink**, **Delete** and **Add extra license**.
* **File(s)** — every file the customer can download, with a per-file download counter.

![Order page with the item actions and license actions highlighted](https://1863660695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6iG7j4lDhziM0FqdCCU8%2Fuploads%2Fgit-blob-4be4614ae6d6289b719bebf8675a288b90617361%2Forder-detail-item-actions.png?alt=media)

### 3. Use the order actions

Above the items you can:

* **Resend email** — send the delivery email again.
* **Send update email** — email the customer that the content changed.
* **Share** — copy the customer's download link, or set **Limit time access** so the link stops working after a number of minutes, hours or days.
* **Disable access** / **Enable** — turn downloading off or back on for this whole order.

To give one customer a file nobody else gets, use **Add personalized file** on the item. To see how many times each file was downloaded, check the counters in the **File(s)** card.

![File list with per-file download counters](https://1863660695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6iG7j4lDhziM0FqdCCU8%2Fuploads%2Fgit-blob-09c988e5b59cc5578db2976ccba71c971b5f28cb%2Forder-detail-files.png?alt=media)

### Result

The customer keeps the same order page, email and portal link — your changes apply immediately, whether you resent a file, replaced a personalized one or ended access.

### Related

* [How to resend / send content-update email to the customer?](/ldt-digital-downloads/sell-your-digital-products/how-to-resend-send-content-update-email-to-the-customer.md)
* [How to send personalized / unique file to your customer](/ldt-digital-downloads/sell-your-digital-products/how-to-send-personalized-unique-file-to-your-customer.md)