For the complete documentation index, see llms.txt. This page is also available as Markdown.

How to migrate data from another app

Move your files, product attachments and past orders from another digital downloads app using the CSV import.

1. Upload all your digital files

Go to LDT Digital Downloads → Files and click Upload files.

Files in the LDT Digital Downloads sidebar with the Upload files button in the app bar
Upload digital files

2. Attach your digital files to products in bulk

From LDT Digital Downloads → Products, click Attach in bulk

Products in the LDT Digital Downloads sidebar with the Attach in bulk button in the app bar
Go to Attach in bulk page

Download the CSV template and prepare your data

Attach in bulk page reached from Products in the sidebar, with the Download CSV template link
Download csv template and prepare data

Csv template columns description

  • Product: That is the value to identify the product, it can be SKU or product title.

  • File Name: the name of a file you uploaded to the app

    File Name column in the CSV template
  • All variants:

    • Yes: if you want attach files to all variants option.

    • No: if you only attach to variant(based on sku) only.

    All variants column in the CSV template
  • External URL: fill your external URL if the file is hosted somewhere else.

  • Free File: Yes publishes this row's file as a free file on the product page (see Free or demo content).

  • Instruction URL: the link shown to the customer in the download portal next to that file.

  • Product SKUs: attach the same file to several products by listing their SKUs, separated by commas.

  • Is Personalized: Mark this digital as a personalized type

    Is Personalized column in the CSV template
  • Limit Download Number

    Limit Download Number column in the CSV template
  • Limit Download Days

    Limit Download Days column in the CSV template
  • Sell License

    • Yes: if you want to sell that as a license product

    Sell License column in the CSV template
  • License Type: TAGS, NOTAG, MANUAL, ...

    License Type column in the CSV template
  • License Tags: The license tag if license type is TAGS

    License Tags column in the CSV template

Upload your CSV file and import the data

Bulk upload card with Add files and the Product identifier field options
Import csv data

3. Import your old orders

After you have already attached digital files to your all products, you need migrate all your old orders to our system. That allow your customer access their content through new download page

From LDT Digital Downloads → Orders, click Import past orders

Orders in the LDT Digital Downloads sidebar with the Import past orders button in the app bar
Go to Import Shopify Order page

- Process to import your orders

  • You can click Edit email template to custom your Content update email

  • You can click Import specific orders to make sure everything working properly before do that on your all orders

Import past orders screen with Select specific orders, Import all orders and Edit email template
Import orders

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