# How to migrate data from other App

### 1. Upload your all digital files to our System

From our App -> File -> Click Upload files

<figure><img src="/files/VhXWBsoKDet3f9HYk25L" alt=""><figcaption><p>Upload digital files</p></figcaption></figure>

### 2. Attach your digital files to products in bulk

#### - From our App -> Product -> Click Attach in bulk

<figure><img src="/files/d9NtzfiK97sicYu3oy2l" alt=""><figcaption><p>Go to Attach in bulk page</p></figcaption></figure>

#### - Download csv file template to prepare your data

<figure><img src="/files/6z9MBjVKFyT5xONpjj7A" alt=""><figcaption><p>Download csv template and prepare data</p></figcaption></figure>

Csv template columns description

* **Product**: That is the value to identify the product, it can be SKU or product title.
* **File Name**: Tis is attached file name that you uploaded to our App

  <figure><img src="/files/07y09qhszrzQnafEU3MT" alt="" width="375"><figcaption></figcaption></figure>
* **All variants**:

  * **Yes**: if you want attach files to all variants option.
  * **No**:  if you only attach to variant(based on sku) only.

  <figure><img src="/files/M23QpniTUPOZCojDSaum" alt="" width="375"><figcaption></figcaption></figure>
* **External URL**: Fill your external url if the file is external source.
* **Is Personalized**: Mark this digital as a personalized type

  <figure><img src="/files/GXLuLyJNE4ouaGQ9BiR0" alt="" width="375"><figcaption></figcaption></figure>
* **Limit Download Number**

  <figure><img src="/files/Ij3IimeB5NpZloHKlcvZ" alt="" width="375"><figcaption></figcaption></figure>
* **Limit Download Days**

  <figure><img src="/files/Wlthdm3UmVMIt2SXrAvN" alt="" width="375"><figcaption></figcaption></figure>
* **Sell License**

  * **Yes**: if you want to sell that as a license product

  <figure><img src="/files/y8g8cWZiCzWzTAOMLFmd" alt="" width="375"><figcaption></figcaption></figure>
* **License Type**: TAGS, NOTAG, MANUAL, ...

  <figure><img src="/files/LH8HvDMtnd7zoP7cS7yf" alt="" width="375"><figcaption></figcaption></figure>
* **License Tags**: The license tag if license type is TAGS

  <figure><img src="/files/Gf79Z2CkAw6RUFRWi46F" alt="" width="375"><figcaption></figcaption></figure>

#### - Upload your csv file and import data

<figure><img src="/files/TEWDUgfNk3lmiwiWK077" alt=""><figcaption><p>Import csv data</p></figcaption></figure>

### 3. Import your old orders to our System

After you have already attached digital files to your all products, you need migrate all your old orders to our system. That allow your customer access their content through new download page

#### - From our App -> Order -> Click Import Shopify Order

<figure><img src="/files/hB851XVRLHmcP8GskDXH" alt=""><figcaption><p>Go to Import Shopify Order page</p></figcaption></figure>

#### - Process to import your orders

* You can click Edit email template to custom your Content update email
* You can click Import specific orders to make sure everything working properly before do that on your all orders

<figure><img src="/files/sYQ8iSTxI5jth3fZJwL8" alt=""><figcaption><p>Import orders</p></figcaption></figure>


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