💡Is Your Video Taking Too Long to Process? Understand the Cause & How to Optimize

When you upload a video, you might notice that the processing status takes some time. Don't worry, this is a completely normal and necessary process to ensure your video plays smoothly on all devices.

This article will explain the reasons behind it and how you can proactively monitor and optimize this process.

Why Isn't My Video Ready Immediately?

After you upload a video, our system automatically performs a transcoding process. This means we are creating multiple different versions of your video to suit various viewing situations:

• Mobile Devices: Lower-quality versions (e.g., 480p) for data saving and faster loading.

• Computers: High-quality versions (e.g., 720p, 1080p) for sharp display on larger screens.

• Automatic Quality Adjustment: The system will automatically switch the video quality based on the viewer's internet speed, ensuring an uninterrupted viewing experience.

Examples of processing time:

• A 4K video, 2GB in size, might take about ~1 hour to process.

• A 1080p video, 500MB in size, usually takes only about ~15 minutes.

4 Factors That Slow Down the Process

⏳ System traffic: Peak hours (9AM - 5PM) may be slower.

📁 File size: Videos >1GB or 4K take longer.

🌐 Upload speed: Slow internet → Long upload → Slow processing.

🔧 Video format: MP4/H.264 is processed fastest.

Optimization:

• Use compression tools in advance (HandBrake, Clipchamp) to reduce size.

• Upload during low traffic hours (evening or early morning).

• Choose 720p/1080p resolution instead of 4K if not necessary.