Why Is My Video Taking a Long Time to Process?

After uploading a video, our system needs to process it to generate different versions optimized for playback across various devices and internet speeds. The time required depends on several factors.

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Factors Affecting Video Processing Speed

Peak Traffic Times

• During high-traffic hours, a large number of videos are being processed simultaneously, which may cause delays.

• Your video is placed in a queue and will be processed as soon as possible.

Video File Size & Resolution

• Larger files (e.g., 1GB+) and higher resolutions (e.g., 4K) take longer to process than smaller or lower-quality videos.