> For the complete documentation index, see [llms.txt](https://helpdesk.ldtsoft.work/ldt-online-course/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.ldtsoft.work/ldt-online-course/faq/why-is-my-video-taking-a-long-time-to-process.md). # Why Is My Video Taking a Long Time to Process? After uploading a video, our system needs to process it to generate different versions optimized for playback across various devices and internet speeds. The time required depends on several factors. *** ### **Factors Affecting Video Processing Speed** #### **Peak Traffic Times** * During high-traffic hours, a large number of videos are being processed simultaneously, which may cause delays. * Your video is placed in a queue and will be processed as soon as possible. #### **Video File Size & Resolution** * Larger files (e.g., 1GB+) and higher resolutions (e.g., 4K) take longer to process than smaller or lower-quality videos. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://helpdesk.ldtsoft.work/ldt-online-course/faq/why-is-my-video-taking-a-long-time-to-process.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.